Terms & Conditions

These Terms and Conditions govern the use of the website located at novaeardocs.com and the SMS messaging services provided by Alexandria Hearing Studio

SMS Messaging Program

By opting into our SMS messaging service, you agree to receive text messages from Alexandria Hearing Studio regarding:

  • Appointment Reminders
  • Customer Care and Support
  • Feedback Requests
  • Office Notifications

Types of Messages

Appointment Reminders
Messages regarding upcoming or scheduled appointments.

Customer Care and Support
Two-way conversations regarding questions, support requests, and patient assistance.

Feedback Requests
Requests for reviews, surveys, or feedback regarding your experience.

Office Notifications
Important office updates, including changes to office hours, closures, scheduling changes, and other administrative notices.

Message Frequency

Messages will be sent periodically based on your appointments and interactions with our office.

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please contact your mobile carrier for information regarding messaging fees and charges.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

HELP Instructions

For assistance, reply HELP to any text message from Alexandria Hearing Studio or contact us at (571) 341-7780

STOP Instructions

To opt out of SMS communications, reply STOP to any text message from Alexandria Hearing Studio. You will receive a final confirmation message, and no further messages will be sent unless you opt in again.

Consent

By opting into SMS communications from Alexandria Hearing Studio, you acknowledge and agree to these Terms and Conditions.

Website Use

By accessing and using this website, you agree to use it only for lawful purposes. You agree not to misuse, interfere with, or attempt to gain unauthorized access to any portion of the website.

Intellectual Property

All content, logos, text, graphics, images, and materials on this website are the property of Alexandria Hearing Studio and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Alexandria Hearing Studio shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or SMS messaging services.

Contact Information

Alexandria Hearing Studio
918 Prince Street
Alexandria, VA 22314
(571) 341-7780
Website: novaeardocs.com